Refund policy

RETURN & REFUND POLICY

All Sales Are Final

All products sold on this store are digital products, delivered electronically (including but not limited to downloadable files, templates, digital art, e-books, presets, or any other digital content). Due to the instant and irrevocable nature of digital delivery, we do not accept returns, refunds, or exchanges once a purchase has been completed, regardless of whether the file has been downloaded or accessed.

Please Review Before Purchasing

Since digital products cannot be "returned" once delivered, we strongly encourage you to carefully review product descriptions, previews, file formats, and compatibility requirements before completing your purchase. If you have any questions about a product before buying — file types, usage rights, compatibility, etc. — please contact us at [tu email/página de contacto] and we'll be happy to help.

Technical Issues

While we do not offer refunds for change of mind or buyer's remorse, we do stand behind the quality of our files. If you experience a technical issue with your purchase — such as a corrupted file, an incorrect file sent, or a broken download link — please contact us within 7 days of purchase with your order number and a description of the issue. We will review each case and provide a corrected file or working download link.